Kalyan Kondisetty, Abdul Samad Mohammed and Prabhu Muthusamy (2024) “Omni-Channel Customer Onboarding with NLP-Powered Document Intelligence ”, Journal of Artificial Intelligence & Machine Learning Studies, 8, pp. 124–157. Available at: https://jaimls.org/index.php/publication/article/view/44 (Accessed: 29 July 2026).